Experience

Senior Engineering Manager, Delivery Hero — (Berlin, Germany, Jun 2023 - Oct 2023)

Led an engineering tribe of 40+, working on Ratings, CrossSell, FlashDeals, and PickUp features of the FoodPanda app.

Took the tribe through re-org, keeping the highest team health NPS in the org.
Helped teams adopt a DevOps culture, increasing reliability and improving the quality maturity index by 10%.

Engineering Manager, GitLab — (Remote, Aug 2021 - Mar 2023)

Trainee SEM for org of 25+. Working on the Package, Release, and Configure features of the GitLab DevOps Platform.

Empower leaders to re-shift priorities to focus on KPIs, reduced past due S1s bugs by 5%.
Led a group restructuring to support sustainable growth, eliminate redundancy, and improve efficiency. The restructure resulted in two groups based on feature ownership.
Coached and mentored Engineering Managers across multiple departments, with a focus on honesty, transparency, and openness to build accountability. Helped them to shape their strategy and success metrics.

Led a high-performing team of 9+. Work focused on the Package and Container Registries of GitLab’s CI/CD product.

Managed massive open-source projects, leading a team that made significant improvements in reliability, performance, refactoring, data migration, and green coding.
Planned and migrated tens of PB into the next generation of the GitLab.com Container Registry without downtime, saving several millions of dollars per month.
Championed focus on performance and reliability and improved key performance indicators (KPIs). Achieved a clean state of SaaS availability and reliability. Maintained service level objectives (SLOs) for P1 security issues.

Engineering Manager, Wayfair — (Berlin, Germany, Jul 2019 – Jul 2021)

Developed the skills for an engineering team of 6+ to foster a culture of excellence in the Warehousing systems.

By improving development processes, increased the team’s velocity by 63%, hitting ~90% of sprint goals.
Led the team to data-driven oriented work, e.g., metrics in Grafana and DataDog, business reports in Google Data Studio, and track of the DORA metrics.
Rolled out multiple of the top projects for the department, achieving 77% adoption in the first weeks, 81% reduction of response time, and 7% gain on operations UPH.
Guided the team in improving quality by defining SLIs and SLOs, increasing test coverage, and adding CD tools.
Engaged in strategy, planning, and road mapping with a data-driven approach for estimations and risk mapping.

Tech Lead, Tiempo Development — (Guadalajara, Mexico, Jan 2017 – Dec 2018)

Led a distributed engineering team of 8+ working on CMS personalization and development.

Implemented a new DevOps process, resulting in the first release in time with no errors just a month after joining
Mentored engineers on the technical track, enabling 50% of the team to earn promotions.
Flexed into a Delivery Manager role, including quality responsibility. Earned the trust of clients and teams.
Coordinated and led technical architecture and design discussions with team lead, architects, and engineers.

Founder & CTO, CORB.mx — (Guadalajara, Mexico, Mar 2014 – Mar 2017)

Established the vision and strategy of the company, oversaw the daily operations, and led the development strategy.

Managed 25 employees, distributed in cross-functional teams of engineers, testers, and project managers.
Developed an engineer career progression plan that prepares recent graduates for the job market in 6 months.
Recruitment, hiring, performance evaluation, training, career progression, and separation of personal ownership
Met with customers to analyze their needs and gather requirements. Provided transparent communication to clients and stakeholders, managed customer expectations, resolved issues, and provided project status.
Won contracts with 40 startups, one government secretariat, three international companies, two companies in the US, and one company in Spain in areas like human resources, entertainment, automotive, real estate, education, politics, sports, hotel, logistics, eCommerce, and other development agencies.
Performed code reviews, mentored engineers, and coached PMs and technical leads.

Teacher, Universidad de Guadalajara — (Guadalajara, Mexico, Jan 2009 – Dec 2018)

For 20 generations, taught Web Development, Intro to Computer Science, Databases, Assembly, and Algorithms.

* pre-2014 experience at Intel, IBM, and other companies available on request

Education

Massachusetts Institute of Technology – Boston, USA

Disciplined Entrepreneurship, Oct 2016

Universidad de Guadalajara – Guadalajara, México

Master of Science, Information Technology, Graduation Pending, Dec 2010

Bachelor of Science, Computer Engineering, Dec 2007